These Terms of Use are a binding agreement between you and ANO Online, LLC, doing business as Army Navy Outdoors (“Army Navy Outdoors,” “we,” “us,” or “our”), governing your access to and use of armynavyoutdoors.com and related services (the “Site”), and any purchase you make. By using the Site, and by checking the “I agree to the Terms & Conditions” box at checkout, you confirm that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, Shipping Policy, and Return Policy, each incorporated here by reference. If you do not agree, do not use the Site.
We may update these Terms at any time. Changes take effect when posted with an updated “Last updated” date. Your continued use after changes are posted means you accept them.
The Site is intended for users who are at least 18 years old. By using it, you represent that you are 18 or older and that the information you provide is accurate and current.
We try to display products, colors, and details accurately, but we do not guarantee that all details are error-free, and your screen may not show colors exactly. All products are subject to availability. Prices may change at any time, and occasional pricing or description errors may occur. We reserve the right to correct errors, refuse or cancel any order (including after an order is placed), and to limit quantities per customer, household, payment method, or address.
You acknowledge that certain items sold as military surplus or vintage gear may be pre-owned, used, or stored for extended periods. We do not warrant that military surplus items meet original military specifications or current safety standards in used or vintage condition, and such items are purchased “as-is.”
Certain products sold on our Site, including but not limited to knives, tools, and tactical gear, may be subject to local, state, or federal restrictions. By purchasing these items, you represent and warrant that you are of legal age to purchase and possess them, and that you will use them in compliance with all applicable laws. You agree to indemnify Army Navy Outdoors for any legal violations arising from your purchase, possession, or use of these products.
Body armor and other ballistic products are subject to federal and state laws. Federal law prohibits the possession of body armor by anyone convicted of a violent felony, and some states and localities further restrict who may purchase or possess body armor and how it may be sold.
By ordering any ballistic product, you represent and warrant that you are legally eligible to purchase and possess it in your jurisdiction, that you are not prohibited from doing so under any applicable law, and that you will comply with all laws governing its possession and use. You agree to indemnify Army Navy Outdoors for any violation arising from your purchase, possession, or use of these products.
New ballistic products carry only the warranty, if any, provided by the manufacturer, including the manufacturer’s stated ballistic rating and service life. Army Navy Outdoors passes through any applicable manufacturer warranty but does not itself warrant the ballistic performance of any product. Warranty claims on new armor are handled by the manufacturer under its terms.
Some ballistic products are sold as used or surplus and are clearly identified as such in the listing. These items are sold strictly “as-is,” may be at or past the manufacturer’s stated expiration or service life, are not covered by any manufacturer warranty, and are not guaranteed to meet any original or current ballistic rating. They are sold for lawful collecting, training, display, or similar purposes, and you assume all risk associated with their condition and performance. To the fullest extent permitted by law, Army Navy Outdoors is not liable for any injury, loss, or damage arising from reliance on the protective performance of any used, surplus, or expired ballistic product.
Some first aid and medical products we sell, including but not limited to decompression needles, hemostatic agents such as QuikClot Combat Gauze, tourniquets, and similar items, are intended for use by individuals with appropriate medical training. Where an item requires training, we may note this on the product page. By purchasing such items, you represent and warrant that you have the necessary training and qualifications, or will obtain them, and that you will use the item lawfully and appropriately.
These products are sold for lawful use by trained and qualified individuals. Nothing on the Site is medical advice. To the fullest extent permitted by law, Army Navy Outdoors is not liable for any injury, loss, or damage arising from the use or misuse of these products, and you agree to indemnify Army Navy Outdoors against claims arising from your use or misuse of them. We also may sell some expired items and noted on the product page as such. These items are meant for training purposes only.
We accept major payment methods including Visa, Mastercard, American Express, and PayPal. You agree to provide current, accurate payment and account information, and you authorize us to charge your payment method for the order total plus any applicable taxes and shipping. All payments are in U.S. dollars.
Some optional add-ons offered at checkout, such as Shipping Protection, are provided by third parties and governed by those third parties’ own terms. They are optional, can be added or removed before checkout, and your order ships either way. Declining an optional add-on does not waive any rights you have under our policies or applicable law.
Except for content owned by our vendors, manufacturers, or licensors, the Site and its original content, product photography, written descriptions, graphics, logos, and marks are owned by or licensed to Army Navy Outdoors and are protected by intellectual property laws. You receive a limited license to use the Site for personal, non-commercial purposes only. You may not copy, scrape, republish, sell, or otherwise exploit our content without our written permission. See also our Content, Imagery & Intellectual Property Policy.
You agree not to misuse the Site, including: scraping or harvesting data, interfering with security or site operation, uploading malicious code, impersonating others, using the Site to harass our staff or other users, reselling without authorization, or using the Site for any unlawful purpose.
We generally do not invite users to post public content. If we ever allow you to submit reviews or other content, you represent that it is yours to share, is accurate, and does not infringe anyone’s rights, and you grant us a license to use it in connection with the Site.
The Site and products are provided “as is” and “as available” to the fullest extent permitted by law. We disclaim all warranties not expressly stated, including implied warranties of merchantability and fitness for a particular purpose, except where such disclaimers are not permitted by law.
To the fullest extent permitted by law, Army Navy Outdoors will not be liable for indirect, incidental, special, or consequential damages, and our total liability for any claim will not exceed the amount you paid for the order giving rise to the claim. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.
You agree to indemnify and hold harmless Army Navy Outdoors and its officers, employees, and agents from claims and costs arising out of your misuse of the Site or violation of these Terms.
These Terms and any disputes arising from your use of the Site or purchases made from us are governed by the laws of the State of Florida (our state of corporate registration), without regard to conflict-of-law rules. Except for claims subject to arbitration below, you agree that any legal actions or proceedings not subject to arbitration will be brought exclusively in the state or federal courts located in Florida.
Please read this section carefully. It affects your legal rights, including your right to go to court.
Informal resolution first. Most concerns can be resolved quickly by contacting us directly. Before starting a formal legal proceeding or arbitration, you agree to first send a clear, written notice of the dispute (“Notice of Dispute”) to sales@armynavyoutdoors.com. The Notice of Dispute must describe the specific nature and facts of the individual problem and the exact relief sought. You and Army Navy Outdoors agree to make a good-faith effort to resolve the dispute directly for sixty (60) days following our receipt of the notice.
Agreement to binding individual arbitration. If we cannot resolve the dispute informally within sixty (60) days, either party may initiate binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules and Mediation Procedures then in effect, except as modified by this Agreement. Exception: either you or Army Navy Outdoors may bring an individual action in a small-claims court of competent jurisdiction if the claim qualifies and remains in that court, rather than proceeding to arbitration. This agreement to arbitrate is governed by the Federal Arbitration Act (FAA). A single neutral merits arbitrator will be appointed in accordance with AAA rules. Unless otherwise agreed by the parties, any arbitration hearings will be conducted virtually by video or telephone conference by default.
Class action and jury trial waiver. YOU AND ARMY NAVY OUTDOORS AGREE THAT ANY PROCEEDINGS TO RESOLVE OR LITIGATE ANY DISPUTE WILL BE CONDUCTED SOLELY ON AN INDIVIDUAL BASIS. NEITHER YOU NOR ARMY NAVY OUTDOORS WILL SEEK TO HAVE ANY DISPUTE HEARD AS A CLASS ACTION, REPRESENTATIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR IN ANY OTHER PROCEEDING IN WHICH EITHER PARTY ACTS OR PROPOSES TO ACT IN A REPRESENTATIVE CAPACITY. YOU ALSO WAIVE THE RIGHT TO A TRIAL BY JURY IN COURT.The batching procedures in the Mass Arbitration section below govern administration only and do not create any class, representative, or consolidated proceeding.
Mass arbitration supplementary procedures. If twenty-five (25) or more similar arbitration demands are filed against Army Navy Outdoors by or with the assistance of the same law firm, group of law firms, or coordinated organizations within a ninety (90) day period (a “Mass Filing”), you and Army Navy Outdoors agree that the AAA Mass Arbitration Supplementary Rules then in effect shall apply. To ensure efficient, fair, and cost-effective resolution of a Mass Filing, the parties agree to the following procedures:
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- Counsel for the claimants and counsel for Army Navy Outdoors shall each include asigned affirmation with their filings verifying that the information provided for eachindividual case is true and correct to the best of their knowledge.
- The AAA shall appoint a single Process Arbitrator to determine threshold administrative and procedural matters, including whether the pre-arbitration informal resolution requirements have been met, the allocation of initial flat fees, and the formatting of the claims.
- Batching process. The parties agree to batch the cases into groups of fifty (50) individual claims at a time. Only one batch of 50 claims will be administered, advanced to a merits arbitrator, and heard at any given time. While one batch is being arbitrated, the remaining claims will be stayed, and no individual case-management fees or arbitrator-appointment fees shall be assessed or due from either party for the stayed claims. Once a batch of 50 is resolved, settled, or decided, the next batch of 50 may be advanced.
- Global mediation. Within 120 days of the Mass Filing being validated, the parties agree to participate in a global mediation process to attempt to resolve all claims efficiently, before merits fees are assessed.
Fees. Payment of all filing, administration, and arbitrator fees will be governed by the applicable AAA Consumer or Mass Arbitration fee schedules, subject to any regulatory limits or financial caps placed on the consumer by the AAA rules.
30-day right to opt out. You may opt out of this dispute resolution and arbitration agreement by emailing sales@armynavyoutdoors.com within 30 days of first agreeing to these Terms, stating your name, order information, and that you opt out of arbitration. Opting out will not affect any other part of these Terms.
Exceptions. In addition to the small-claims option above, either party may seek injunctive or other equitable relief in court to protect intellectual property or to address unauthorized use of the Site.
Severability of this section. If any portion of this dispute resolution clause is found to be unenforceable or illegal, that specific sub-clause shall be severed, and the remainder of the arbitration agreement shall remain in full force and effect. This section survives termination of these Terms.
We may suspend or terminate your access to the Site, refuse service, or cancel orders at any time if we believe you have violated these Terms or applicable law, or to protect the Site, our staff, or other customers.
Severability. If any provision of these Terms is found unenforceable, the remaining provisions stay in full effect.
No waiver. Our failure to enforce any provision is not a waiver of our right to enforce it later.
Entire agreement. These Terms, together with the policies incorporated by reference, are the entire agreement between you and Army Navy Outdoors regarding the Site.
Assignment. You may not assign your rights under these Terms. We may assign ours in connection with a merger, acquisition, or sale of assets.
Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
For any issues, questions, or notices regarding these Terms, please contact us at:
ANO Online, LLC dba Army Navy Outdoors
Email: compliance@armynavyoutdoors.com
Phone: 904-725-5000