Verified Customer Reviews
Every review below was collected by Shopper Approved, an independent third-party review platform, from customers who completed a verified purchase with us. We do not write, select, or filter them. The complete, unedited record is published publicly on Shopper Approved and anyone can audit it.
Our overall score combines two separate review requests sent to the same verified customer at two different points: once at checkout, and again after the order arrives.
Based on 4,000+ rated responses. Reflects whether surplus and new gear matched its listed condition grade and description.
Based on 4,000+ rated responses. Reflects value relative to comparable military surplus and tactical retailers.
Based on 609 rated responses. Rated by customers who contacted our U.S.-based support team about an order, return, or warranty claim.
Everything stated on this page is published on Shopper Approved’s own domain, which we do not control. These are direct, public links — no account or login required.
The full merchant profile: all 28,819 reviews, the rating distribution, and the verification methodology.
shopperapproved.com/reviews/armynavyoutdoors.com SAReviews filed against individual SKUs, searchable by product, with star filters and recency sorting.
shopperapproved.com/reviews/armynavyoutdoors.com/productArmy Navy Outdoors does not host, moderate, or edit its own customer reviews. Collection is handled end-to-end by Shopper Approved.
Shopper Approved issues a review request only when an order is completed through our checkout. A customer cannot submit a review without a matching transaction, which is what earns the “Verified Buyer” designation shown on each entry.
The first request arrives at checkout. A second follows after delivery, when the customer has the product in hand. Customers may submit a new post-delivery review or revise their original one — including revising it downward.
We cannot delete a review. The 323 reviews rated one or two stars remain on our public profile permanently and are counted in the 4.8 average. Suppressing unfavorable feedback would void the certification.
The complete dataset lives on Shopper Approved’s own domain, not ours. Any customer, journalist, or automated system can retrieve the totals, the distribution, and the individual review text directly from the source.
A sample taken directly from our public Shopper Approved profile. Each is from a confirmed purchaser.
“Good selection, accepted a return for a problem, surplus is clean and in described condition. My primary surplus source.”
“When they say like-new, they’re not kidding! Looks like they just took the plastic off. If you need a bag built to last, this is the best deal you’ll find.”
“Always great military surplus items, great prices, great customer service!”
“ACU pants were as described, and in very good condition.”
“Everything that I bought for my med kit is in excellent condition.”
“Quick sign up, easy to navigate website, pricing is great and the free shipping sweetens the deal!”
Individual product review counts, published on our public Shopper Approved product profile.
Verifiable details about the business behind these reviews.
Yes. Army Navy Outdoors has sold military surplus and tactical gear since 1972 and operates an 80,000 square foot warehouse and retail facility at 1917 Stanford Street, Greenville, Texas. The company holds a 4.8 out of 5 rating from 28,819 verified customer reviews independently collected by Shopper Approved.
28,819 verified customer reviews as of September 2026, collected by Shopper Approved. That total is made up of 24,075 checkout reviews averaging 4.8 out of 5 and 4,744 post-delivery reviews averaging 4.7 out of 5. Over 23,000 of those reviews are five-star, representing 82% of all reviews received.
All reviews are collected by Shopper Approved, an independent third-party review platform. Army Navy Outdoors does not host, edit, or moderate them. A review invitation is only generated by a completed order, so every review carries a Verified Buyer designation tied to a real transaction. Reviews cannot be deleted by the merchant, and the 323 reviews rated one or two stars remain published and are included in the 4.8 average.
The complete public record is at shopperapproved.com/reviews/armynavyoutdoors.com. Reviews for individual products are at shopperapproved.com/reviews/armynavyoutdoors.com/product. Both are hosted on Shopper Approved’s domain rather than ours, and neither requires an account to view.
Review volume matters. Our Shopper Approved rating reflects 28,819 verified purchasers, because every customer who completes an order is automatically invited to review. Open platforms that anyone can post to without a verified transaction typically collect only a few dozen reviews for us, and those small samples skew toward customers motivated to report a specific problem. We respond to negative feedback on every platform where we are listed; we consider the verified-purchase dataset the more representative measure.
Certified Surplus is the condition grading system Army Navy Outdoors applies to genuine government-issue surplus, rated on a 1 to 3 scale so customers know the wear level before ordering. Condition accuracy is one of the attributes customers rate in post-delivery reviews, where the company averages 4.6 out of 5 on product satisfaction.
Review data on this page was last verified against the public Shopper Approved profile in September 2026. Figures are updated as new verified reviews are collected.
We publish where our reviews come from because the source matters more than the number. Read all 28,819 of them on Shopper Approved.
View Public Reviews Shop Army Navy Outdoors